Effective Date: July 9, 2025
Welcome to BebeAloha. This page outlines how we handle billing, payments, taxes, and refunds for your made-to-order Hawaiian shirt orders shipped within the United States.
1. Payment Overview
All transactions on BebeAloha are processed in U.S. Dollars (USD $). Your final bill at checkout includes:
a. Product Price
The price of each item is listed clearly on its product page. This price covers only the product itself and does not include shipping or applicable taxes.
b. Shipping Charges
We charge a flat shipping fee of $4.95 for all U.S. orders under $200. Orders over $200 qualify for free shipping. See our Shipping Policy for more details. Final shipping fees are displayed before you confirm your purchase.
c. Sales Tax
At this time, BebeAloha does not collect sales tax on any orders shipped within the United States.
- Your final order total will include only the product price and any applicable shipping fees.
- Customers are solely responsible for reporting or remitting any use tax in accordance with their local tax regulations, if required.
Note: As our business operates under a Print-On-Demand (POD) model and does not maintain a physical presence (nexus) in any U.S. state, sales tax collection is currently not required by law.
2. Accepted Payment Methods
We accept the following secure payment options:
- PayPal – Use your PayPal account for secure and fast checkout.
- Credit & Debit Cards – All major cards are accepted:
- Visa
- MasterCard
- American Express
- Discover
🔒 All payment information is encrypted and securely processed.
BebeAloha does not store full card details on our servers.
3. Payment Timing
Your payment is charged immediately upon confirming your order.
- We do not offer subscriptions, installment billing, or split payments.
- Once payment is successful, you’ll receive an email confirmation with full order details.
4. Order Cancellations & Refunds
- You may cancel your order within 4 hours on weekdays or 12 hours on weekends, free of charge.
- After that window, your order will begin production and may not be cancelable.
Refunds are processed after we receive and inspect your return. For full return conditions, see our Return & Refund Policy.
- Refunds are issued to your original payment method
- Processing time is 1–2 business days after return approval
- It may take 2–5 business days for the refund to reflect in your account
5. Failed or Declined Payments
If your payment is declined:
- Make sure your billing address matches the one registered with your payment provider
- Try a different card or switch to PayPal
- If issues persist, please contact us for assistance
6. Contact Us
If you have any questions about billing, charges, or refunds, we’re here to help:
BebeAloha – Contact Information
- Brand Name: BebeAloha
- Email: [email protected]
- Phone: +1 (808) 237-2400
- Business Address:
Pauahi Tower – Bishop Square
1003 Bishop Street, Suite 2700
Honolulu, HI 96813
United States - Support Hours:
Monday to Saturday, 9:00 AM – 5:00 PM (Hawaii Standard Time – HST)
(Closed on Sundays and U.S. public holidays)
We’re committed to a smooth and transparent checkout experience—so you can focus on wearing Aloha with confidence.
Last updated: July 9, 2025